Patients
How it Works: A Step-by-Step Overview
01
We Receive Your Referral
Your doctor’s office will send us your information. Once it’s received, we’ll immediately begin working on your case.
02
You’re Assigned a Patient Advocate
No phone trees. No long hold times. You’ll have direct access to a dedicated patient advocate – your go-to person for questions, updates, and support from day one.
03
We Handle Insurance & Copay Assistance
We’ll submit prior authorizations, handle appeals if needed, and work to find copay solutions to reduce your costs.
04
Scheduling Your Infusion
Once approved, we’ll coordinate your infusion – either at home 24/7 with a nurse or at our care suite, based on what’s most comfortable for you and/or what your insurance requires.
05
Ongoing Support & Follow-Up
After your treatment, we’ll check in with you and your provider to make sure everything went smoothly. We’ll be there for future treatments and every step in between.
You’re Not Just a Case File. You’re a Person – And We’re Here for You.
Navigating a chronic or rare disease can be overwhelming and scary. We are more than just a pharmacy – we’re your partner in care. We advocate for you, support you, and walk with you every step of the way.
We serve patients living with:
- Chronic Inflammatory Demyelinating Polyneuropathy (CIDP)
- Myasthenia Gravis (MG)
- Multiple Sclerosis (MS)
- Myositis
- Immunodeficiencies
- Crohn’s Disease & Ulcerative Colitis
…and other autoimmune and complex conditions.
Don’t see your condition listed? You’re still welcome here. These are just a few of the more common conditions we treat – if you’re navigating a chronic or rare disease, we’re here to help.
Care Designed for Medicare and Medicaid Patients
Navigating care can feel overwhelming. There’s complex systems, confusing processes, and too little support. At Blue Bridge, we do things differently.
We provide high-touch communication, compassionate advocacy, and personalized care designed specifically for government insured patients. This includes in-home therapy options when appropriate, clear education, and a team that walks with you through every step of the journey.
You’re not just a patient here – you’re family.
